All SIM Cards need to complete real-name registration before
they can be used
Do not purchase a “registered” pre-paid SIM (PPS) card from
unknown sources in the market
Complete the registration of your SIM cards with your own
original identity document
The Telecommunications (Registration of SIM Cards) Regulation (The ‘Regulation’) took effect on September 1, 2021 in respect of the Real-name Registration Programme for Subscriber Identification Module (SIM) Cards (“Real-name Registration Programme”).
To complete the registration, customers must provide the information required under the Regulation including but not limited to the following:
Individual Customers
You are required to provide your name in Chinese (if applicable)
and English, Date of Birth, Copy Identification Document (Hong
Kong Identity Card or other acceptable identification document)
Corporate Customers
You are required to provide Company Name, Responsible Persons’
Chinese Name (if applicable), English Name, Date of Birth, Copy
Identification Document, Copy Business Registration Certificate
You will receive a SMS confirmation upon successful registration of
the prepaid SIM services.
Individual users can register up to 10 SIM cards, while corporate
users can register up to 25
SIM cards with each local telecommunications service provider.
SIM cards with each local telecommunications service provider.
Step 01
Click New Customer
Step 02
Create account with email or social media account
Step 03
Fill in Prepaid SIM card number. Click “Get Verification
Code via “SMS”. Then enter the code and press “Next”
Step 04
Select Identity Document. If you select Passport/ Other
travel document, you need to confirm the related
declaration. Then upload your identity document.
Step 05
Confirm & submit information or Authentication via iAM
Smart
Step 01
Click New Customer
Step 02
Create account with email or social media account
Step 03
Fill in Prepaid SIM card number. Click “Get Verification
Code via “SMS”. Then enter the code and press “Next”
Step 04
Select Identity Document. If you select Passport/ Other
travel document, you need to confirm the related
declaration. Then upload your identity document.
Step 05
Confirm & submit information or Authentication via iAM
Smart
Step 06
Confirm & submit information or Authentication via iAM
Smart
Step 01
Click New Customer
Step 02
Create account with email or social media account
Step 03
Fill in Prepaid SIM card number. Click “Get Verification
Code via “SMS”. Then enter the code and press “Next”
Step 04
Select Identity Document. If you select Passport/ Other
travel document, you need to confirm the related
declaration. Then upload your identity document.
Step 05
Confirm & submit information or Authentication via iAM
Smart
Holders of Hong Kong Identity Card please use “iAM Smart” to
complete real-name registration; otherwise, SIM card will
activate only after verification is completed.”
Tutorial Video